Frequently Asked
Questions

Get Answers About Low Fees, Fast Transfers & Better Rates

Marketplace

What is SendMonee Marketplace?

SendMonee Marketplace is a person to person platform for direct buying and selling of foreign currency, eliminating intermediaries for better rates and increased control over international transactions.

How do I list my wallet on SendMonee Marketplace?

To list your wallet, select the currency and amount, set the exchange rate and minimum trade amount, and choose how to receive payment.

Can I control the visibility of my wallet listing?

You can set your listing as public for all users to see or as private to share a unique link with specific individuals.

Are there any fees for listing my wallet?

No, there are zero listing fees on SendMonee Marketplace. You can maximize your profits without any upfront costs.

How does the exchange rate setting work?

When listing your wallet, you can set your own exchange rate within a defined threshold above or below the market rate to offer competitive rates within acceptable limits.

What payment options are available for receiving funds?

You can choose how you want to receive payment for your transactions. Options include instant transfers to your SendMonee wallet using your unique SendMonee Tag or direct deposits into your nominated bank account.

What is the purpose?

To learn

General

What is SendMonee and how does it revolutionize international money transfers?

SendMonee is Africa's pioneering peer-to-peer cross-border payment platform, empowering users to send and receive money globally with unprecedented ease and cost-effectiveness. Our innovative marketplace connects users directly, eliminating intermediaries and allowing you to set your own exchange rates within regulatory limits.

How does SendMonee ensure the security of my transactions and personal data?

We prioritize your security with state-of-the-art encryption and robust protection measures. All funds are securely held by licensed third-party banks, while our platform employs advanced security protocols to safeguard your transactions and personal information. Our auto-debit system only activates after both parties confirm the transaction, ensuring accountability and trust.

What currencies does SendMonee support, and can I manage multiple currencies simultaneously?

SendMonee supports multiple global currencies for international transactions and allows you to manage multiple currency wallets simultaneously.

Who can benefit from using SendMonee's innovative platform?

SendMonee caters to anyone looking to send or receive money internationally, trade currencies, or tap into the global forex market. SendMonee offers a user-friendly platform and competitive rates for all your cross-border financial needs.

How to Videos

How to fund your Sendmonee Wallets with your card

How to list your Wallet on the Sendmonee Marketplace

How to set up your account on the Sendmonee app

Issues

Found a bug? We'd love to hear about it in our GitHub issues.

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Feature request

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our GitHub issues.

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Found a bug? We'd love to hear about it in our GitHub issues.